Bank of America Financial Center in 66 South Main Street

Customer Reviews about Bank of America Financial Center:

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  Didn't give me cash, but charged my account. Bank of America customer service was completely useless and basically stole my money.
  By Derek Anderson, April 06, 2017
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  I, recently cancelled my personal account with them, over monthly maintenance fees. When I attempted to address the issue with a banker the conversation was redirected to moving my business accounts to them, I advised not a current concern. I failed to cancel all my automatic transactions, clearly my fault, I called had the matter corrected and went in to clear up the resulting overdraft. The following month, another oversight, a PayPal account I wasn't aware that was still active on my daughter's phone resulted in another overdraft. I went in and asked to speak with a banker to see if the fee could be waived as I had thought I no longer had an account. Again, back to my business account and even how they could help me with my new store and a merchant account. When I asked about the fee, not possible to waive. I excused myself and called customer service from my car. Poof, it was gone. I went back in to pay the balance of the draft, minus the fees. Chris, the teller was very helpful every time, and other were a few, I went in. He advised me of the method to permanently close the account and the world was a happy place. Chris provides outstanding service and that I appreciate very much.
  By Chris Cortez, January 04, 2017

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